Business Communication

This course covers the theory and practice of effective communication and includes class participation, group discussions, self-evaluation/reflection, and critical thinking as it relates to the communication process. Topics covered will include the psychological factors of communication, dealing with diversity, active/effective listening and feedback, speaking effectively and efficiently, nonverbal communication, and the important role of conflict management.

Additional Information

Delivery Option:

This course is available through online delivery option.

Online option is available via weekly intake. The registration deadline for the online option is the Wednesday a week prior to the Monday start date. You will have four months to complete the course.

Course Material:

Fees do not include textbook

Additional Information:

This is a 3-credit course

For more information, please contact:

Prospective Student Centre 403.410.1402
Continuing Education 403.410.1595 or email

Register for this course:

Click on an offering and add to cart or call 403.410.1400.

This is a required course for the:

Qualified Administrative Assistant Certificate

Business Management Certificate


BVC Online
Hours of Study:
Domestic Tuition:
International Tuition:
Additional charges may be applied for this offering
This course will start the Monday following the completion of your registration. To start on a different date please call 403-410-1400.