This course examines the basics of business etiquette including consideration of others, appropriate dress/appearance, workplace versus social situations, business meetings, proper introductions and 'the handshake', conversation skills and small talk, cultural differences affecting international business opportunities, dealing with interruptions, and proper business email and telephone etiquette.
This course is available through online delivery.
Online option is available via weekly intake. The registration deadline for the online option is the Wednesday a week prior to the Monday start date. You will have one month to complete the course.
All course materials will be accessible through Desire2Learn (D2L) on your start date.
For more information, please contact:
Prospective Student Centre 403.410.1402
Continuing Education 403.410.1595 or email firstname.lastname@example.org
Register for this course:
Click on an offering and add to cart or call 403.410.1400.
This is a required course for the:
Personal and Professional Development Certificate