Dealing with conflict is important for every organization and if conflict is left unchecked or not resolved, it can lead to lost production, absences, attrition, and even law suits. This course covers crucial conflict management skills including dealing with anger and using the Agreement Frame.
This course is available through online delivery.
Online option is available via weekly intake. The registration deadline for the online option is the Wednesday a week prior to the Monday start date. You will have one month to complete the course.
All course materials will be accessible through Desire2Learn (D2L) on your start date.
For more information, please contact:
Prospective Student Centre 403.410.1402
Continuing Education 403.410.1595 or email firstname.lastname@example.org
Register for this course:
Click on an offering and add to cart or call 403.410.1400.
This is a required course for the:
Personal and Professional Development Certificate